| Support |
Need help with our gadgets? No Problem! browse through the frequently asked questions, and you'll find what you need to know. If you still have any question, feel free to contact us by filling the support form in this page. For more information about iGoogle, please visit iGoogle problem solving.
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Frequently asked questions |
General |
| 1. I am having difficulty saving my gadget's settings, each time I restart my browser all the previous settings I've done are gone. What should I do? |
Most of our gadgets save your settings in a cookie stored on your computer. You should enable your browser to allow cookies from LabPixies. For more information please visit:
Enabling Cookies.
It is also possible that you are running a cookie cleanup software. Whenever you close the browser or restart the computer the cookies are deleted and so the settings return to the default configuration. Please try to configure this program not to delete cookies from LabPixies.com.
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| 2. How can I delete a gadget from my iGoogle page? |
In order to remove a gadget from your iGoogle page, simply click the "down arrow" button at the top right side of the gadget and then select "delete" from the drop down menu.
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| 3. How can I delete a gadget from my myspace page? |
In order to remove a gadget from your myspace page you need to edit the post in your myspace page and delete the gadget's relevant code.
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| 4. How can I add a gadget to my own website? |
In order to add a gadget to your site, do the following:
1. Click the "Your own website" button (  ) in the desired gadget page. this will open the page below:
2. Choose the border color and then copy the code from the text box and paste it to your html page.
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| 5. When I add a gadget to my personal homepage, the right hand side of it is cut. What should I do? |
LabPixies gadgets are optimized for a screen resolution of 1024X768 and up. If you are using a lower screen resolution some of our gadgets will not show entirely. If you do have a screen resolution of 1024X768 or higher, please check if your browser is maximized (full screen).
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| 6. My iGoogle page isn't working correctly. What should I do? |
If you're experiencing problems with your iGoogle page, please visit iGoogle problem solving page: iGoogle problem solving.
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LabPixies Toolbar |
| 1. How do I uninstall the LabPixies Toolbar? |
In order to uninstall the LabPixies Toolbar from your Internet Explorer do as follows:
1. Open the Control Panel on your computer and select "Add or Remove Programs".
2. Select the LabPixies Toolbar item in the list of installed applications.
3. Click on the "Change/Remove" button to uninstall the toolbar.
In order to uninstall the LabPixies Toolbar from your FireFox do as follows:
1. Open FireFox.
2. Go to tools -> Add-ons.
3. Select the LabPixies Toolbar item in the list of installed add-ons.
4. Click the uninstall button.
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| 2. How can I remove gadgets from my LabPixies Toolbar? |
You can remove or hide gadgets on your toolbar:
1. Click the little arrow at the right side of the 4 Pixies on your toolbar (this should open the toolbar menu). 
2. Select "Toolbar Options".
3. Select the "Predefined Components" tab.
4. To hide the gadget, uncheck the check box next to the gadget.
5. To remove the gadget, select the gadget and click the delete button.
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| 3. How do I add gadgets to my LabPixies Toolbar? |
In order to add a gadget to your toolbar do as follows:
1. Click the little arrow at the right side of the 4 Pixies on your toolbar (this should open the toolbar menu).
2. Select the "Gadgets" menu item (this will open the LabPixies Toolbar gadgets page. You can also open the page directly by clicking this link: Toolbar gadgets.
3. Choose the desired gadget and click the  button to add the chosen gadget to your LabPixies Toolbar.
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LabPixies TV |
| 1. How can I submit new stations to the LabPixies TV stations list? |
In order to submit a new TV station do as follows:
1. On the LabPixies TV gadget, click the settings button (  ).
2. Click the Change Stations button (  ). You can also open the page directly by clicking this link: TV Stations Community.
3. At the bottom of the page, you will find the "Submit a New Station" form:
a. Select a Country from the given list. b. Select the desired Genre. c. Insert the name of the new station. d. Insert the URL of the new station.
For example, if you want to add the ABC News Now station, select the "United States" from the country list and "News" from the Genre list. Insert "ABC News Now" as the station's name, add the station's URL: http://www.streamick.com/asx2/abcnewsj.asx and click the Submit button.
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| 2. How can I watch TV in a full screen mode? |
If the LabPixies TV screen is too small for you and you would like to watch the show in full screen, simply double click the video while a show is on and it will open in full screen mode. To close full screen view, click the esc button or double click the screen.
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| 3. How can I change my TV's stations? |
In order to change stations on your LabPixies TV do the following:
1. Click the settings button ( ) on the LabPixies TV gadget.
2. Click the Change Stations button ( ).
3. A new browser screen will open (do not close the old window - it must remain open for the settings to take effect). In the new window select the channels you like using the channel buttons (      ).
4. Close the new window.
5. Click the Save button in the settings screen of the LabPixies TV gadget window.
Close Answer
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| 4. Why does my TV stop playing after a while? |
Occasionally your browser may refresh your homepage and then you will need to turn on the TV again by selecting a channel. If you don't want this to happen, simply go to the settings screen of the TV gadget (by clicking on this button ) and select the check box next to "Remember play mode on refresh?".
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| 5. My TV gadget won't play, what should I do? |
The TV gadget requires some settings in order to work properly:
1. You must have Windows Media Player installed.
2. It is best to run the TV gadget using Internet Explorer. If you are using FF you may like to consider installing Windows Media Player Plug-In to your browser using this link: Windows Media Player Plug-In for FF.
3. You should enable your browser to allow cookies from LabPixies. For more information please visit: Enabling Cookies.
4. You should allow streams in you firewall if you have one.
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| 6. Does the LabPixies TV work on a Mac? |
The LabPixies TV shows Windows Media Player streams. Most of the channels will work on a mac, but you will need to have a plug-in on your browser that plays Windows Media files (You can download a free player at: Flip4Mac).
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LabPixies Radio |
| 1. How can I submit new stations to the radio stations list? |
In order to submit a new radio station do as follows:
1. On the LabPixies Radio gadget, click the settings button (  ).
2. Click the Change Stations button (  ). You can also open the page directly by clicking this link: Radio Stations Community.
3. At the bottom of the page, you will find the "Submit a New Station" form:
a. Select a Country from the given list. b. Select the desired Genre. c. Insert the name of the new station. d. Insert the URL of the new station.
For example, if you want to add the ESPN RADIO station, select the "United States" from the country list and "Sports" from the Genre list. Insert "ESPN RADIO" as the station's name, add the station's URL: http://espnrad.vo.llnwd.net/o10/espnradio/espnradio061027.asx and click the Submit button.
Close Answer
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| 2. How can I change my radio's stations? |
In order to change the stations on your LabPixies Radio do the following:
1. Click the settings button ( ) on the LabPixies Radio gadget.
2. Click the Change Stations button ( ).
3. A new browser screen will open (do not close the old window - it must remain open for the settings to take effect). In the new window select the channels you like using the channel buttons (      ).
4. Close the new window.
5. Click the Save button in the settings screen of the LabPixies Radio gadget window.
Close Answer
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| 3. Why does my radio stop playing after a while? |
Occasionally your browser may refresh your homepage and then you will need to turn on the radio again by selecting a channel. If you don't want this to happen, simply go to the settings screen of the radio gadget (by clicking on this button ) and select the check box next to "Remember play mode on refresh?".
Close Answer
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| 4. How do I turn off the radio? |
In order to turn off the radio, simply click the  button on the bottom left side of the gadget.
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My IP |
| 1. My IP Gadget displays displays a different IP address than mine. |
The gadget display the IP address of your computer as seen on the Internet. If you are using a NAT/PROXY/SWITCH server it is possible that the IP address that you see is different than the one the gadget shows.
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LabPixies Clock |
| 1. How do I change the time on my LabPixies clock to my time zone? |
Our clock gadget displays the time as configured on your computer. If you change the time settings on your computer the clock gadget will change as well.
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Live Weather |
| 1. How can I set the temperature units to Celsius units? |
In order to show the temperature in Celsius in the weather gadget you should do as follows:
1. Click the "edit" link at the top left side of the gadget, this will open the gadget's edit box.
2. Choose the temperature units at the bottom of the edit box .
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